What is the primary role of a security officer in emergency situations?

The primary role of a security officer in emergency situations is to maintain order and ensure public safety. During emergencies, a security officer is typically tasked with quickly assessing the situation and taking appropriate actions to safeguard individuals present, mitigate panic, and direct people to safety. This involves being proactive in preventing harm, providing guidance, and coordinating with emergency services when necessary.

While recording incidents is important for later documentation and compliance with fire safety regulations is crucial in many settings, these tasks are secondary to the immediate need to ensure the safety and well-being of individuals during an emergency. Assisting with food and beverage services, while it may be part of a security officer's responsibilities in a non-emergency context, does not align with the urgent priorities of maintaining order and protecting public safety in critical situations.